Frequently Asked Questions

Find answers to common questions below.

General

You can reach us by filling out the contact form on our main page. We aim to respond to all inquiries within 24 business hours.

Our online services are available 24/7. Our support team is available from 9:00 AM to 5:00 PM BST, Monday to Friday.

Online Store

We accept returns on all unused products within 30 days of purchase. Please visit our (future) returns page or contact us for more details.

Yes, we ship to most countries worldwide. Shipping costs and delivery times will vary based on your location.

Medical Tourism

Absolutely. We only partner with internationally accredited, state-of-the-art facilities that meet the highest standards of safety and care.

Yes, all our medical tourism packages include accommodation at a 4 or 5-star hotel, as well as all airport and clinic transfers.

Academic Services

Yes, 100%. We operate with complete confidentiality and discretion. Your personal information and order details will never be shared.

Yes, our Full Essay Composition service includes a revision period to ensure you are completely satisfied with the final paper.